SHIFT LEADER

REQUIREMENTS 

• At least 1 year of proven experience as a Shift Leader or relevant managerial role leading a restaurant team.

• Have an outgoing, friendly attitude , with outstanding customer service skills

• Ability to work irregular hours, nights, weekends and holidays

• Education: High school or equivalent (Preferred)

• Must be 18 years of age or older.

• Ability to operate cash register, basic mathematical skills.

• Up to date Texas Managers Food Handlers certificate required

• Excellent leadership, communication, and team building skills, positive attitude and ability to problem solve quickly and effectively

   

ESSENTIAL JOB FUNCTIONS

• Open, complete shift change, and close the location per Krave Funnel Cone’s standards

• Cash Handling (cashier , EOD drawer balancing, etc.) is accountable for funds.

• Assist with hiring , training, coaching employees and development of newly hired Associates.

• Follows and ensures Associates adhere to meal and break periods.

• Must be knowledgeable of entire menu and stations. As well as be able to assist in FOH/BOH stations during busy times. 

• Oversee day-to-day operations of team members and complete daily checklist .Ensures cleanliness, health and safety standards are maintained at all times.

• Other job-related activities as requested by Owners.

KEY RESPONSIBILITIES  

• Accurately and quickly process all payments by cash or credit cards  following KFC cash handling and cash register policies and procedures

• Greet every guest with a genuine smile , welcoming environment, energy and enthusiasm to everything you do, including  preparation and taking care of our customers!

• Must learn and be very knowledgeable of Krave Funnel Cones menu

• Communicate all schedule changes of team members via Homebase , text, or email and shift is adequately staffed.

• Performs regular administrative tasks including: Register and EOD closing, reporting of all guest and employee accidents.Handle customers' complaints and ensure that they are resolved in a timely manner.Recommend disciplinary action for team members

• Ensure company food safety, sanitation, and quality are maintained

• Paid training at FULL WAGE

• Discounts for you and your family, on and off the clock

• Fast-paced work environment

• Reliable transportation and a flexible schedule

• Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds

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OTHER REQUIREMENTS (LICENSES/CERTIFICATIONS)

• Manager Food Handler’s Card